Telco complaints increasing with mobile problems and financial stress rising according to annual report
The Telecommunications Industry Ombudsman (TIO) received 57,592 complaints in FY 2024–25, an increase of 1.6 per cent from the previous year. Complaint data highlighted in the Annual Report 2024-25 published today reveals more people are struggling with unreliable mobile services and financial stress. View TIO Annual Report 2024-25 View the interactive complaints data dashboard Mobile […]